Returns & Refunds Policy

📅 Return Period

We accept returns within 30 calendar days from the date of delivery. After this period, we are unable to process returns.

📦 Return Conditions

To be eligible for a return, the item must meet the following conditions:

• Unused and in the same condition as received
• In its original packaging, undamaged and unaltered
• Including all original accessories and documentation
• Proof of purchase required (order number)

🔄 Return Process

1. Contact us at support@march7.net with your order number and the reason for the return.
2. Our team will reply within 24 hours with shipping instructions.
3. Ship the item using a trackable shipping service.
4. Once received and inspected, we will process your refund within 5–10 business days.

💸 Refunds

Refunds are issued to the original payment method. Processing time depends on your bank or payment provider (typically 5–10 business days). Return shipping costs are the buyer's responsibility, unless the item arrived defective or incorrect.

🚫 Non-Returnable Items

• Items damaged due to misuse, accidents, or modifications
• Items marked as "final sale" at the time of purchase
• Returns requested after the 30-day period
• Items without original packaging or with missing accessories

⚡ Defective or Incorrect Items

If you received a defective or wrong item, contact us within 3 days of receiving your order and include photos of the issue. In these cases, we cover the return shipping cost and will send a replacement or issue a full refund at no extra charge.